bob jane t mart taylors lakes
|Monday||08:00 - 17:30|
|Tuesday||08:00 - 17:30|
|Wednesday||08:00 - 17:30|
|Thursday||08:00 - 17:30|
|Friday||08:00 - 17:30|
|Saturday||08:00 - 16:00|
Reviews By Google
Very helpful and friendly staff and great customer service! Excellent value for money too: new and reliable but "not-so-expensive" front tyres and "spot-on" wheel alignment; it was like driving a brand new car! Will definitely go back there again!
Wheel and tyre package + wheel alignment to forget! Was interested in new wheels for my car. I had a lot of questions about wheel specs etc about what I was planning to buy for my model car. They were good at evading my questions so as to NOT inform me, while assuring they knew what was needed. After the day of installation, test drove my car with the new wheels to find the alignment and steering wheel was WAY off. In fact WORSE than when I bought it in. It took them 3 attempts to get my alignment right. 3 visits worth of my time to drop off my car, wait for it, get it handed back, drive home and find that it's incomplete, and call in to book another appointment because they didn't get it right. You counted right, 3 TIMES... THREE. After paying well over $1,300 for this package, I wasn't given a good deal to include alignment for free. They made sure to extract as much money out of me as they possibly could. I wasn't reimbursed for their errors and incompetence either. After this unimaginable experience, I wasn't refunded any money for the bad service. A basic job such as a tire puncture requires them to take all day. For reasons we will never know, it can't be done on the spot. You are asked to come back later, meaning end of the day. Not to mention it's $35 a tyre. Anyone going for business here are just volunteering to be treated like they were just born yesterday and then robbed of their hard earned money. Would never recommend. I will always advise people to never come here. Steer clear of this mob, pun intended.
Jim and the crew at Watergardens did a great job, very professional and friendly. Thank you for looking after the young fella.
Our experience with this centre has been flawless, both in regards to service quality and customer relations; therefore, I find the number of bad reviews here quite baffling. We've dealt with Jim, Colin, and workshop staff; all of whom were professional, understanding, and amiable. They were also accommodating even though we booked on short notice.
After shopping around I decided to go with Bob Jane Watergardens. I dealt with Colin who was very friendly and professional. Service was excellent. Couldn’t fault my experience. Will definitely recommend family and friends to this store. I
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