Reviews By Google
Friendly and efficient service. We have had tyres and routine services done; happy with the work. Also we had a problem that needed an urgent check - they fitted us in without a hassle.
Booked in car for RWC. Arrived at 8.30am today. Came back at 11.30am. The car was still there as the mechanic had not gotten around to coming to work!!! Was told the mechanic would be there soon. Mechanic finally arrived and took it for a 30 minute test drive. FOUR HOURS LATER I was told to come back tomorrow as the car was not coming back today. Seriously!! Who kidnaps a car for a Roadworthy Check? Demanded my car back and told it would be 5 minutes. The surly mechanic dropped it back 15 minutes later and left without saying a word. No Roadworthy check was done and the car was missing for 4.5 hours. The most bizarre, time wasting experience and completely unprofessional. But wait...there's more. The mystery is resolved when the car is reclaimed. There is a RECEIPT left on the front seat time stamped 12:45pm TODAY from Stephen at Sam's Tyres where they had dropped off car parts to a third party. Basically they had used the car as a DELIVERY VEHICLE FOR THEIR BUSINESS.
Called and booked for a timing belt change, Jamie was able to get me in straight away. They were finished within a day and were very honest with pricing. I'll definitely be coming back for all future work
Steve and the guys offer great value and good advice. I would happily recommend Sam's for mechanical service and tyres to anyone.
Very friendly, honest and reliable. Always able to fit us in for a service, tyres or whatever we need. Would highly recommend!
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