Reviews By Google
Couldn't of had a better experience than i had today at The Tyre Factory Ferntree Gully! All the boys are great to deal with and show a genuine passion in their work which is great to see. Hooked me up with a great price with some little extras thrown in and reassured me that if ever any future issues arise they and more than happy to sort them out. Thanks again guys!
Very good customer service, they will give you the best deals and ideas to make the car look beautiful. Happy customer.
Went in there found a sweet set of wheels they wrapped them in high quality tyres and had them on my car within the hour highly recommend to go see these guys
Had a quote done on Saturday morning for some work, $220, but couldn’t be done until Monday morning, I was there at opening time. When I was logged into the computer & told to come back in 5 hrs? Ok, I asked how much that would be, there was a $100 mark up to $320!!? I said forget it thanks anyway. I went elsewhere and was quoted $220. Even given a courtesy car for for the day. Had the job done, very happy!! I can’t believe the cheek of some people, so blatant. Never going back again, coz I now cannot trust the quotes I’m given. Tainted their reputation for $100. I didn’t even want to give it a 1 star rating but I had to in order to post my comment!
Superb team who went above and beyond all my expectations of customer service. Each and every member of the team greeted me and spoke to me while I was there. High level of engagement, didn’t feel like just another number in the queue. I wish I could have remembered all the team member’s name so I could give a shout out to each of you. The new team member (who has only been there two weeks) was so lovely and has amazing interpersonal skills. Thanks for everything guys, was definitely worth the 1.5 hour trip to Ferntree Gully from Deer Park. 10/10
Dealer street view