Reviews By Google
Bought my tires online through Supercheap, I have a Nissan Pulsar N16, drove in and Sam says the tires I bought were the wrong size. They were 1cm too high, that's 5mm each top and bottom. I said, mate, it's 1cm. He suggested some tires he has for double the price. I tried to explain that 1cm is just fine, he went on about safety rules and pointed to the sticker on my door. That's when he realised the sticker states the size I ordered, so he was like, oh, look, it's fine. He agreed to put them on and asked if I want an alignment, but my alignment was good so I declined. He said I have to align them, which would be true if I had new bushings, tie-rod's, rack or control arms put in, but I know no parts had been replaced since my last tires were put on. So I tried to explain that it doesn't need one, thanks though. He suggested a rear alignment. I said, you can't align the rear. He insisted, saying, there is some alignment that can be done on the rear. This is untrue. The N16 has no adjustment available on the rear. When I started driving with the new tires, I noticed the front alignment had been changed. I took it to my local trusted mechanic, who said the alignment was way off and suggested I don't go back to Woollahra. He also noticed the balance was off and corrected it for me, the placement of the weight was off by 5cm on the right and the incorrect weight was placed on the left. This is my experience, whether this happens to others I wouldn't know. But I feel compelled to tell my story.
I chose Woollahra tyres to supply and fit tyres, for the wheels I bought for my boyfriend as an early Christmas present. Their service was amazing, Bobby picked up the wheels and had the tyres fitted in less than an hour of me notifying him! It's really hard to find such amazing customer service. I highly recommend Bobby and his team.
Bobby and his team go above and beyond in service!! They are honest and really care about the service/s they provide, got 4 new rims and tyres and Bobby supplied me with the socket and bar set for my new rims.. went back to get my pink slip here..all without any hassle! All the guys there are courteous and happy to help! Highly highly recommend!
Minimal fuss service. Recommend.
Great service from Hernan & Sam. Honest and helpful